I just installed Sketchup Pro 2022 on my new laptop. I used to work with Sketchup Pro 2018 and I have a perpetual license. But a few problems occur:
- I try to add my classic license but when doing so, instead of going to the screen where I can add my classic license, I get the following message:
- In my Trimble account there is no sign of the perpetual license under the ‘my products’ tab. And I cannot seem to find a way to add it. I used the same email address when purchasing the license as the one I do now for my Trimble account.