Over the last 2 days I’ve been unable to save a new project. When I click on “Untitled” to assign it a name the wheel spinner just spins forever and never returns Project folders or existing projects. (I have others in my account).
I’m able to see existing projects when I login and save existing projects. This happens in Incognito windows too, so it’s not a cookies thing.
Is anyone else running into this?
Hi @fdevans, thanks for the post. I just ran a quick test and can’t say that I saw the issue as per your description. Is the file you are trying to save large or does it happen to empty files too?
No. I’ve tried it with a brand new file and just deleting the person component to trigger a save.
Here’s a screen recording of what’s happening
That is a new one for me. Can you let me know some additional details like what browser you are using? Also, if you are not using Chrome already, can you try it in Chrome too and let me know the results?
I found the issue. Recently updated security parameters at our edge router blocked traffic from China. After turning that off it worked. Strange thing, is turning it back on and now it continues to work. I’ll keep an eye on it.
MacOS: Sonoma 14.5
Browser: Chrome (tested and had same problem on Safari)