Trouble opening SketchUp Make

Hi, can someone please help me. I keep getting a blug splat when I try to open sketchup. I haven’t been able to get it work since upgrading to windows 10.

Thanks,

"SketchUpUndo-2016-09-21-21_15_09.log"
File New
File New
======== Starting GL ========

CBaseGLView::OnInitialUpdate
InitializeOpenGL
GetActivePixelFormat
Got PF= 0 from registry
requestedpf.accel=1
ARB functions NOT available.
nPfds=66
Pixel format 1 does not do a swap copy.
Pixel format 5 does not do a swap copy.
Pixel format 6 does not do a swap copy.
Pixel format 11 does not do a swap copy.
Pixel format 12 does not do a swap copy.
Pixel format 16 does not do a swap copy.
Pixel format 20 does not do a swap copy.
Pixel format 21 does not do a swap copy.
Pixel format 26 does not do a swap copy.
Pixel format 27 does not do a swap copy.
ChoosePixelFormat returning 14
GLConfigUtils::GetActivePixelFormat … returning 14
Make a context … pf=14
Got context @10141468 error=0
GL initialization succeeded
Tool(SelectionTool)
UseHWAccelerationFirstTime
Got vendor (Intel Corporation) renderer(Intel® Graphics Media Accelerator 3600 Series)
Returning 0
UpdateView
Create rv=1
CBaseGLView::OnInitialUpdate
InitializeOpenGL
GetActivePixelFormat
Got PF= 0 from registry
requestedpf.accel=1
ARB functions available.
WGL_SWAP_COPY_ARB
ChoosePixelFormat returning 15
GLConfigUtils::GetActivePixelFormat … returning 15
Make a context … pf=15
Got context @10142f98 error=0
GL initialization succeeded
TerminateOpenGL
HW_OK=1
pNew=103022c8
Tool(SelectionTool)
Loaded ruby file: C:/Program Files/SketchUp/SketchUp 2016/Tools/extensions.rb
Loaded ruby file: C:/Program Files/SketchUp/SketchUp 2016/Tools/langhandler.rb
Loaded ruby file: C:/Program Files/SketchUp/SketchUp 2016/Tools/sketchup.rb
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_advancedcameratools/advancedcameratools_main.rbs
Loaded ruby file: C:/Users/Trent/AppData/Roaming/SketchUp/SketchUp 2016/SketchUp/Plugins/su_advancedcameratools/actloader.rb
Loaded ruby file: su_advancedcameratools.rb
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcfunctions_v1.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcclassifier.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcclass_v1.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcclass_overlays.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dctools.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcutils.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcconverter.rbs
Loaded ruby file: c:/users/trent/appdata/roaming/sketchup/sketchup 2016/sketchup/plugins/su_dynamiccomponents/ruby/dcobservers.rbs
Loaded ruby file: C:/Users/Trent/AppData/Roaming/SketchUp/SketchUp 2016/SketchUp/Plugins/su_dynamiccomponents/ruby/dcloader.rb
Loaded ruby file: su_dynamiccomponents.rb
Loaded ruby file: su_sandbox.rb
Loaded ruby file: C:/Users/Trent/AppData/Roaming/SketchUp/SketchUp 2016/SketchUp/Plugins/su_trimble_connect/loader.rb
Loaded ruby file: su_trimble_connect.rb
Loaded ruby file: C:/Users/Trent/AppData/Roaming/SketchUp/SketchUp 2016/SketchUp/Plugins/su_webtextures/webtextures_loader.rb
Loaded ruby file: su_webtextures.rb

Send in the BugSplat data with some identifier that can be looked up in the splat database. (“The squeeky wheel gets the grease.”)

And see this:

Make sure you install (or repair) the SketchUp installation by right-clicking the installer and choosing “Run as administrator”.

Make sure your graphics and other hardware meet the minimum requirements for your SketchUp version:

Update to the latest available Intel Graphics driver for your APU.

you may want use our free ‘OpenGL Config’ support tool for disabling the hardware acceleration setting from outside SU (download to desktop > launch).

no spyware/malware/adware of course.