Trimble plan & members

#1

Hello, I want to able to delete a member from my plan in Trimble account management, but the error message keeps occurring. The mail address I used for the misspelled.

But I keep getting the error message when I try do remove the member tessavanhouten@hotmail.com.

At this point I can’t use sketchup because the two email addresses don’t match.

I added an picture, can someone please help me

0 Likes

#2

sorry I used the wrong screenshot

0 Likes

#3

You can not revoke (anymore) in the Account Management Portal, only assign.
Since you bought through a local reseller,
revoking has to be done by the Partners (Distributor) of SketchUp.

I will PM you

0 Likes

#4

Thank you very much

0 Likes

#5

@MikeWayzovski @tessa1

Be aware that this is NOT as designed and it has been filed as a bug. We are hoping to push a fix very soon. I will post here when the fix is in place in production.

CD

2 Likes

#6

No problem, you could have said during our Building holland event, but you were a bit quit…

1 Like

#7

oof… I’ve gained weight!

1 Like

#8

@MikeWayzovski @tessa1

UPDATE - This has been fixed and with Subscription Admin privileges you should now be able to revoke subscription seats.

Cheers
CD

1 Like