Tray Issues for a New User

I am a few models into sketch up and was making lots of progress with no significant issues until my latest model was started and the Tray Panel seems to be frozen. "Info, component!

Have tried from the web site updating drivers on the video cards and have rebooted.

Hoping for some insight from those with experincefd?

Make sure you have SketchUp properly installed. Quit out of SketchUp. Find the downloaded installer (probably still in your Downloads folder), right click on it and choose run as administrator. Then when prompted, choose Repair.