This does not appear a sketchup model?

Technical Problems SketchUp
1

Hello SketchUp community,
I saved a folder with many SketchUp files on an external hard drive without backing them up. When I later wanted to use the files from the external drive (after copying them over first), I received this message: “This does not appear to be a SketchUp model.”

I’ve tried changing the file extensions to .SKP, .SKB, and others. The files still show their original size in the operating system (about 17 MB), so they don’t appear to be empty.
Has anyone had this problem, or does anyone know a possible solution?

thanks martino

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Share the file with us and we’ll see if we can do something with it.

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Yes, lots of people come here for the same reason..

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This has been problematic for many users.

For some users all or part of the file is nothing but zeroes. Looking at the file size alone doesn’t give a good indication of what the file contains.

You indicate you are using Pro SketchUp 2024 so presumably you have an active subscription. You should be saving your files to the local internal drive on your computer and to your Trimble Connect storage so you have backups saved there. If you must put the files onto an external drive, copy them to that drive and leave the originals on the internal drive at least until you’ve confirmed the files copied successfully. If you are only putting them on the external drive so you can access them from a different computer, you could instead access them from your Trimble Connect storage and leave the external USB drive out of the equation entirely.

As @dezmo directed, share the .skp file so we can try to help you out.

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