Every single time I open up Sketchup, I get this pop-up.
The offending extensions are:
Revit Importer for SketchUp
Sandbox Tools
Trimble Connect
Trimble Scan Essentials for SketchUp
It doesn’t matter whether I Update them, or Uninstall them, or Ignore the pop-up, it always returns.
How do I make it go away?
Does anyone have any insight here or have I completely stumped the great minds of the internet?
If you open the Extensions Manager dialog and choose the Manage tab and scroll the list, as any extensions slated for an update ?
Revit Importer for SketchUp
Sandbox Tools
Trimble Connect
Trimble Scan Essentials for SketchUp
Some of these extensions ship with the SketchUp [2023] installation and were therefore maybe updated with v2024’s release.
If you could try the update[s] and close SketchUp, and then try replacing the shipped_extensions version[s] in the Program SketchUp folder with the newer one[s] - SketchUp copies/loads from the shipped_subfolder - so that then your Plugins folder might then have the ‘newer’ version[s] copied over at startup…
In addition to TIG’s suggestions you might try repairing the SketchUp installation. Close SketchUp, find the downloaded installer, right click on it, choose Run as adminsistrator and then Repair. After that, a cold reboot and then open SketchUp again. Any change?
Hi,
Thank you for your reply. I understand, generally, that you are suggesting I update all, close SketchUp, then replace program files with other files.
I found the “ShippedExtensions” folder, but I don’t know exactly what to do for the last step… replace which files with which?
Hi,
Thank you for your reply. I found “uninstaller_helper” but haven’t found any other file that has to do with install. Are you saying I should uninstall and then re-install SketchUp?
No! What I wrote is to find the downloaded installer. That’s the file you downloaded so that you could install SketchUp. It ought to be in your Downloads folder or you can get it again from Download All | SketchUp | SketchUp Once you’ve found it, right click on it and choose Run as administrator and then Repair not Uninstall.
Oh I see, thank you for clarifying. I no longer have this in my downloads folder but I will get it from the link you sent me, and hope that fixes it.
Repairing the installation won’t hurt anything at least.
I repaired the installation and still have the pop-up. I have not tried what TIG suggested because I don’t yet understand exactly what to do.
This is still a problem.
Does anyone here know how fix this issue?