Hi. I’m using SketchUp Make and now have version 2017. Recently when I click past the startup splash screen, I get a popup notification to update two extensions. They are “Advanced Camera Tools (Pro Only)” and “Trimble Connect (Pro Only)”. Don’t know where they came from as I don’t have Pro. If I try to update them in the Extension Manager, I get the error message “Failed to update extension. Unable to read extension archive.” I have the option to Uninstall them, which I’ve done several times, successfully it seems. But then they show up again with the same update prompt the next time I launch the program. Are there some files that I can locate and delete to make this stop happening?
Actually, I think that might be it. I did consider upgrading a while back and put Pro on for a short while then decided it didn’t justify the cost for my needs. In the meantime, I have uninstalled the two extensions, but then immediately re-installed them within Make. Now at least it doesn’t prompt for an update each time a launch. Weird. Thanks for your help!