Did you sign out, quit SketchUp, restart SketchUp, and sign in?
I went through the process of force quitting Sketchup and signing out and back in on Trimble before re opening and that seemed to work.
Thank You,
The signin out and back in needs to be done from within SketchUp, not the Trimble Account Management Portal.
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Thanks MikeWayzovski, I’ve been signing in and out through Trimble all morning, but your suggestion worked for me.
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It worked for me as well. Thanks!
this is MADDENING!!! what is the value of a paid pro subscription, if you can’t open your files. Please fix this ASAP!
What version of SketchUp are you using? What operating system version? Please complete your profile.
With the subscription license you need to sign out and sign in every 28 days. Just sign out from the Help menu and then sign in again and keep going.
Check your firewall settings guys!
I had the same thing - actually logging out under “manage licenses” and then signing back in fixed it immediately.