SketchUp has a popup error

[beermullet1]

I have an error like the screenshot, i will find with the forum that advise me to sign out and sign in again but cannot solve the issue. Subscription error . please kindly help us to fix the issue

The subscription server response is invalid

I am trying to open files in my iMac and I keep getting an error message that says “The subscription server response is invalid. You can continue to use SketchUp, but you will not be allowed to start a new file or open an existing file.” I deleted the program and downloaded it again but nothing. Please help! I have a deadline and I need to resolve this ASAP

Trimble ID: nathaphon.w@chanwanich.com