When i import a map location , relief function did not work ? Any idea?
What’s the location? Can you share the SketchUp file so we can se what you’re working with?
Sorry i cant upload anything my employer internet security is blocking upload on this site. 
I changed the name of the topic, as it did not let anyone know what your issue was.
Can you give the location (either name or long and lat)? What you are describing is not normal behavior and not something that I am seeing, so we can only guess unless you give more info.
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Have you checked the Tags?..The Terrain Tag is off by default but you can just turn it on and the ‘snapshot’, or the flat image off.