Add Location problems

I have SU Pro 2021. I use Add Location a lot for constructing terrain topo maps. Real problems first time using new Add Location. I just re-signed in with Trimble and Add Location does not know I have SketchUp Pro. Digital globe imports No terrain, just snapshot. Pop Ups get in way of moving grips. Resolution is not better. How do I get Terrain back? Help, I need this for a project right now.

What location are you trying to import?

If you are using the desktop version of SketchUp, terrain is turned on and off with File/Add Location/Show Terrain.

Thanks, Colin, I found that after the question was posted. Terrain works now, but still do not see any improvement for what I do.