Tape measure measurement pop-up not popping up


When I use the tape measure tool, the little yellow measurement display box which usually immediately pops up right beside the cursor is no longer popping up. The measurement is still displaying in the measurement box in the bottom right corner, but it’s not popping up beside the tool itself and it’s immensely frustrating.

Does anyone happen to know how to get this to come back?

Thanks in advance!

I’ve managed to resolve this now.


Please post your solution so that others who encounter this problem will learn what to do.

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Sure. It’s quite convoluted and I found the answers on a previous post on here. This is how to resolve the issue;

"Close SketchUp then navigate in finder to …/users/…/Library/Application Support/SketchUp 2019/SketchUp, open SharedPreferences.json in a text editor.

Scroll down to “Preferences” then look for “ShowInferenceTips”: this should say True. If not change it to True - Save the file close"

I couldn’t find the SharedPreferences, so in order for that to appear you need to…

Within Sketchup go to Extensions / Developer / Ruby Console then paste the following into the box "prefs = Sketchup.find_support_file(‘SharedPreferences.json’)
open -R "#{prefs}"

doing this will make SharedPreferences appear and you can then edit the code and the yellow pop-up will pop up! No idea why it decided to disappear!