Tags went away?

SketchUp Pro
1

So, I upgraded (to 20.0.419, Windows 10) and now there’s nothing in the Tags tray. I mean, the “Add Tag”, “Tag Folder”, Search Box etc. are there, but they don’t do anything.

If I select one of my components, the “Tag” field in the Entity Info tray shows me the correct tag, but it doesn’t appear in the Tags tray. Adding a tag in the Tags Tray does nothing; nothing in the Details menu has any effect…

Am I missing some major change in how the tool works? Or is this an actual bug (and is Trimble aware of it)?

2

With your mouse hover over the bar in the pic and drag it down.

image

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3

That has no effect at all. Nothing happens.

4

I just checked on my other machine. Version 22.0.354 works fine.
2023-06-26_20-14-13

5

Here’s what I see in the new version:
2023-06-26_20-18-14

6

Try repairing the installation of SketchUp. Right click on the installer, choose Run as administrator, and then Repair. After it completes reboot the computer and check again.

7

And, again: clicking on the “Name” box has no effect other than flipping the sort arrow up and down. Drag does nothing.

This is quite annoying. I need the tags function for my application!

8

OK, I’ll try that. Will update later; I’m late for a meeting.

9

Your screenshot appears to be showing the issue that @RLGL is referring to.
image

That highlighted bar shouldn’t be jammed up against the name bar, by default it should be down a bit but a few people of late have had the issue.
Dragging it down can solve the problem.
Note how in my vid I can’t drag the bar all the way up like it shows in your screenshot.

10

@RLGL has the solution - the tags window has just shrunk and you need to resize it downwards to make it bigger

11

That did it! I thought @RLGL meant to pull down the Name field itself. I pulled down the bottom border of it, and there are my tags!

Thanks, everybody!

1 Like
12

You should mark @RLGL post as the solution to help others with the same problem. Click the tick at the bottom of the relevant post.

13

Done.

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