Good morning fellas! Earlier this year I purchased a Sketchup subscription and started modelling a little bit, but then I stopped. Yesterday I decided to give it another try but now it seems my 1-year subscription has vanished. Payment went through apple, and I can see that there’s more than 6 months left on my apple devices. I log in through apple, tried using log in through email with the same mail as my Apple ID but sketchup does not regcognize it. Nowhere I look while logged in is there an active subscription besides the free version.
What do I do?? All I want is to be able to 3d print this nice ventilation rain cover I designed.