SU Generate Reports

I understand one needs to be connected to the internet to run the new Generate Report native to Sketchup. My question is; is does that feature communicate with a Google server? I am collaborating with a Chinese design team on a project and the Generate Report window does not populate with all of the UI. It’s just a blank screen. Looking for a solution.

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The old built-in edition may run if the user’s machine is not connected to the internet.

I believe this feature was created after Trimble bought SketchUp, so it should be hosted on a Trimble owned server.

What version are your customers using ?
Is it a licensed Pro edition ?

The report feature may also be using Google Analytics so this might be an issue.

the Url to check if there is an internetconnection is located here:
C:\Program Files\SketchUp\SketchUp 2019\Resources\en-US\i18n.dat

Try changing it into:

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