Students and Staff can not log on using Chromebook or Windows 10 / Chrome Browser 64.0.3282.167


#1

I am the Google Domain Admin.
We have “SketchUp for Schools / Successful Submission” when signing up.

Two domains: @Folsomschool.org and @FolsomGafe.org
Student and Staff on @FolsomGafe.org
Students and Staff have not be able to logon (first time usage)

Student access using Chromebooks:

First attempt to logon:
Students and Staff can not log on using Chromebook ( or Windows 10 / Chrome Browser 64.0.3282.167

Message:
"Are you in the right place?
SketchUp for Schools is only available for students and teachers in primary and secondary education programs.

Please ensure you are using a G Suite for Education account and your account administrator has enabled SketchUp for Schools for your domain. Learn more."

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#2

Problem seems to have been related to giving “Everyone” permission.
Students and Staff can access the program now.


#3

@patrickward104 Thanks for the update, we’re glad to hear that you are up and running with SketchUp for Schools! Please let us know if you encounter any more issues.


#4

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