February 23, 2023, 6:20pm
Continuing the discussion from
Hey there got the same problems when trying to log in with students accounts (under 18)… no prob with teachers so its not a pop up issues.
my domain is @csa.edu.pe
btw i followed this post … but nothing.
We’re still having the same issue with teachers being able to log in, but it seems like students can not. I misspoke about “authorization”. Our IT department followed your directions above, even after removing SketchUp completely. Our teachers are able to log in, but students are not. They also added an allow install to see if that might fix it…
February 24, 2023, 6:26pm
Is this a new issue? Were your students able to log in previously, and if so do they have a separate domain?
I’ve manually registered the domain that you provided to see if that may address the problem, and each device should have both popups and 3rd party cookies enabled. Please let us know if any of those methods have an affect on the login flow.
I’m having trouble logging in with Students as well.
I made a post with Screenshots in this thread that seems to have a lot of other people with the same issue
Hey everybody, from Spain.
I’ve been having the same problems with my students. It seems that, clearly, it’s due to recent changes in the App or the way to include it under G-Suite (?).
I used to suffer the same trouble loop only in SOME of the computers/users at my school, which was annoying due to being happening as a deeply inconsistent error.
And it suddenly generalized.
The help provided by marwanobeidat -SketchUp Team Member- up here, though, has been OK, despite I had to research a li…
My Domain is
February 27, 2023, 4:00pm
Having the same issues as well. We are able to log in using Microsoft Edge but nothing with Chrome or Chromebooks. Pop-ups are enabled and have also tried to uninstall and reinstall with no luck.