Hi there,
I have a very frustrated student. Two days in a row we can not open his file.
“Failed to open”
There isn’t backup .skb file to try and recover.
I’ve tried importing it into a new file and also uploaded to 3D warehouse.
No luck.
If anyone can work their recovery magic he’d greatly appreciate it.
File–> wont open.skp - Google Drive
I couldn’t recover anything from the file. I’ve asked a developer to take a look.
Thanks Colin.
I feel terrible for the student.
Seems there’s always one problem out of 40 of them.
The developer was able to fix the file. One thing to point out to the student is that the model will perform a lot better with Edge Style/Profiles. That has nothing to do with why the file had problems.
Here is the fixed file:
Thank you so much Colin for getting this repaired…my student will be ecstatic!
aynı sorunu bende yaşıyorum nasıl düzeltilecek proje teslimime çok az kaldı yardımcı olabilir misiniz
like everyone else, you need to share your file if you want colin to check it.
Hi, new to this forum. Few days back was working on sketch up file with Cabinet sense plugin. While working, the laptop hanged and had to restart the laptop. I couldnt open the file after that. It said “failed to open document”. Tried converting the skb to skp. that also didnt work. Updated to latest sketchup also. Nothing worked. Please need help
If you were saving the file on an network or external device, there is a likelihood it is permanently damaged. But in any case, you must share the file before anyone can help you. Either drag it onto a reply window here in the forum if it is <16MB or else upload it to a sharing site, make it public, and provide a link here.
While you are at it, please correct your forum profile. There is no such thing as a 2023 Free Plan. Incorrect information such as this make us suspicious that you may be using a cracked version, in which case nobody here will help you.
Hello, i would like to ask can you help me to fix this file? it said failed to open document and i need it ASAP for my exam thankyou! but i cannot send the file because it’s around 1GB
Upload your file to WeTransfer or Drop Box and share the link.
Where have you been saving the file while you were working on it? Your profile says you are using Free Plan 2021. Is that a cracked version?
i write it wrong
There is no Go Plan 2021. We still can’t help you unless you share the file.
this is the link WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
I’ll see what I can do with it for you. I was able to open the file but it’s slow.
Edit: I’m working on your file doing the usual cleanup. First, fixed incorrect tag usage.
Then purged unused content. There’s a lot and it took a long time.
I also reduced the size of some of the excessively large textures. Cleanup is still progressing slowly. FWIW, if you plan to do any renders from this model you’ll want to first correct the exposed back faces. You should not see any blue back faces in your model when the Face Style is set to Monochrome.
Hi colin, i have the same problem, i can’t open my file, could u help me?
tks
Hi, i cant open my sketchup file - failed to open document, can you help me?
No need for multiple posts.
Where have you been saving the file? Can you share the .skb copy?
Your file says you are using SketchUp 2023 but the file was saved in SketchUp 2024. Which version are you really using?
