Hi Dave. The SketchUp tech team weighed in and got me working again. I needed to delete a user.plo file and some .xml files in the Layout background (actions 2 and 3 below). Re-starting Layout after doing this seems to have resolved the issue.
The instructions from SketchUp tech team were as follows;
- Open LayOut, go to a document or blank template, Press Alt+V (should open view menu), press the down arrow once, press Enter. This should reset LayOut to the default configuration/layout.
If that doesn’t work, please try:
- Close LayOut, Go to: C:\Users(USER NAME)\AppData\Roaming\SketchUp\SketchUp 2016\LayOut
Delete the User PLO file (UserLayout_0.en-US.plo) that you find there.
Restart LayOut.
If that doesn’t work, please try
3. Close LayOut, Go to: C:\Users(USER NAME)\AppData\Roaming\SketchUp\SketchUp 2016\LayOut
Delete all the xml files you find there.
Restart LayOut.
Many thanks to this forum and the SketchUp tech team. I got my result so am happy however I am equally impressed with the level of feedback and support. Am grateful.