Start up page - fuzzy gray model space

Hi, I am new to Sketchup and when I opened the application there is a distracting grey dashed hatch over the workspace - on top of the man and anything I draw - how do I remove it ? I have looked on the forums and can’t find anything to help me get started
Cheers in Advance

This is a Graphic card problem.
Look for an Updated driver for your graphic card.

Thanks - I checked on line and it is up to date , could it be anything else ? Or do I need a new laptop?

Very likely you do need a new computer, then. You might try going back a version or two with the graphics driver to see if that helps. Radeon cards are notorious for poor OpenGL support, though.

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