[Graphics] AMD/ATI Radeon - Dotted grid on startup


Hi there,

I’m a beginner and have just installed SketchUp Make. I have a query which I think may be very basic however I can’t seem to figure it out at this point; is there a function that removes the dotted grid in the workspace area? I’ve had a look through the toolbars but I guess I’m missing something.

Any help or advice would be greatly appreciated.




Looks like a Graphics Card issue.
What is your Card ?
Does it have the latest drivers installed ?
If it has a Control-Panel is that set to “let the 3d-application decide” ?
If you use SketchUp’s Preferences > OpenGL setting and try various combinations of the options… do any of those help with the display issue ?


See these topics:



Hey guys - thanks so much for chipping in with thoughts. Having had a look at the related topics I found that the issue for me was caused by the ‘Use Hardware Acceleration’ box being ticked in the OpenGL preferences.

At this point I’m just looking to learn so I appreciate I’ll probably need to looking into a graphics card update at some point. For now, my eyes are saved!

Thanks guys,



It should be, whenever possible. Zooming and orbiting are slow without it.
Have you tried updating your graphics card driver?
If your computer is a laptop, have you checked in the graphics card control panel 3D settings that SketchUp is set to use the card, instead of the CPU-integrated Intel graphics chip?