Some students get error message when opening Learn video section if logged into account

[DaveR]

You might have a look at this:

SketchUp for Schools Login Changes for G Suite Users

Hello SketchUp for Schools G Suite users! You may have noticed recent changes in the login behaviour of SketchUp for Schools. This is because Google has made some alterations to their login procedures that require users to review and reaccept user permissions. In the case of SketchUp for Schools, this means that your school or district IT Administrator will need to reaccept application permissions on behalf of your domain. The steps to do this now look a little different, and to help make thin…

And this:

Domain Registration Requests

Domain Registration As a K-12 specific web tool, the login process for SketchUp for Schools requires verification that your school domain belongs to a K-12 (primary or secondary) G-Suite or Microsoft 365 educational account. In certain situations it may be necessary to register your domain with the SketchUp Team in order to access SketchUp for Schools (previously referred to as whitelisting). If one of the following circumstances applies to you please add your domain to the bottom of this thr…