I use SKU Pro for work. This is a big deal.
After update ( 23.1.340 ) crashes every time. I have uninstalled and reinstalled, twice.Can not open files or start a new project.
Everything is up to date.
Windows 10 Pro
Nvidia RTX-A5000
Boxx Apex 3
11th Gen Intel(R) Core™ i9-11900K @ 3.50GHz 3.50 GHz
Ram: 128 GB (128 GB usable)
Did you install SketchUp correctly by right clicking on the installer and choosing Run as administrator?
When it crashes are you getting Bug Splats? Are you sending the Bug Splats in with something that identifies they came from you?
What are you doing when it crashes? Does it crash with a new blank file?
Please update and complete your forum profile. It’s very wrong.
Yeah, today mmarcovitch also updated and immediately could no longer open SketchUp. We need this fixed asap so we can see more of his drawings and models!
Installed correctly
no bug spats…not sure it actually opens to trigger the bug splat.
all files no not open
Thanks for jumping in
Have you cold-booted your computer?
If the Nvidia driver is up to date and the Nvidia control panel settings make SketchUp use the Nvidia graphics the next suspect would be a misbehaving extension.
I’m not opposed to that, but I’d rather do that with my Boxx support team who I am about to call.
Thanks
firstly update drivers. also, it might be some filth if your file or bad plugin