Hi all, I try to use:
→ Sketchup viewer VR ( 2019.1)
→ on windows 10
→ with HTC Vive
→ Vive port uptodate
=> I launch Sketchup viewer. Iniside the VR, the system ask to to login on the main screen
=> a newtab is open on my edge
=> I choose to login with Trimble account
=> after login a white screen appear on the navigator
and , …
Nothing append during 10 minutes.
I do several try , restart the computer, try several account , try google account, …
Wait, I take that back. I was checking your person email. Under your ‘info@’ email you do have subscriptions. So, make sure you’re signing in with that one, or under one of the assigned email address, which are in the format of license_sketchup_n@.
I’m having something similar to this; The login appears on VR viewer, i click and a browser opens a trimble account login. I enter my user and pass and then another prompt to open a localhost:5432 link appears. I click “OK, open”, then browser opens the localhost tab but always with a network error. Seems like there is nothing listening there.
I’ve tried internet explorer, edge and chrome. Similar result on each.
EDIT: I’ve solved my case by disabling postgres service wich was using port 5432, thus not letting VR viewer user that port for its purposes.