Sketchup Pro Annual Plan went from 2 seats to only 1 seat suddenly

So I just bought a new laptop, I went into my products → Manage Devices → Deauthorize All
When I tried to sign in, it says “You have exceeded your allowed activations”.
I only have office computer activated, so I should have 1 more activation for my new laptop.
Now all of a sudden under Plan Settings it show Available seats/Total seats as 0/1, it used to be 2 seats.
But I can’t even sign in after “Deauthorize All” devices now.

Check to see if the other seat is under a different account, you can have multiple