Since I installed SketchUp Pro 24.0.483 on my MacBook Air (M2 2023), I frequently (3x today so far!) get crashes, but not simply of SketchUp as others wrote here, but rather of the whole Mac! I mean: dark screen, fresh start, new login, the whole 9 yards! Things must be pretty bad somewhere if you manage to crash a Unix-based OS so reliably.
Has anyone had similar experiences? Any advice other than downgrading to SketchUp 2023… I mean upgrading to a more familiar, reliable user experience?
Try turning off anti-aliasing.
Thanks. I tried that and thought it would work, but haven’t used SketchUp much since then. Now, I picked up my work again… and boom → whole MacBook crashed. There must be something seriously wrong with SketchUp Pro 24.0.483!
The complete system crash we know about doesn’t produce a bugsplat, which means I can’t look up what might have happened. That one involves using Enscape, and closing or minimizing the Enscape window.
If you are using Enscape you could keep that window open, and move it off to the side. We have made attempts to stop the crash from happening, but no success yet. We do know that the problem is fixed on Apple’s side of things, in macOS 14.5. There is apparently a public beta of 14.5. You could look in the system settings, feral, software update, and see if you’re able to turn beta updates on:
Or, keep the Enscape window open for now, and wait for the release version of macOS 14.5.
The crash only appears to happen with the new graphics engine. Another option is to go into the SketchUp settings, Graphics, and choose to use the classic graphics engine.
Same issue here using Mac Mini Pro (M2 chip) Sonoma 14.4.1. SU2024 is essentially unusable and I’ve had to revert back to 2023 to get anything done. Really disappointing.
Thanks for the help, @Colin . I turned off the new graphics engine, and my MacBook hasn’t crashed since. I’ll keep you posted, if the crashes should return despite having turned off the new graphics engine.
I’m running into the same issue on MacBook Pro with M3 Max running 14.5. SketchUp ran fine for two weeks, now it hard crashes the Mac shortly after opening a project. Mac reports error upon reboot: panic(cpu 0 caller 0xfffffe0013e802a8): “mismatched swapID’s 7816 vs 7817\n” @UnifiedPipeline. cpp: 13166. Updating the 14.6 to see if it resolves the issue.
I have this issue, but can’t reproduce it. Sometimes I get plenty of time before a crash, and sometimes all I have to do is click on the model. I wish there was a bug splat, but I all have are the kernel panics from Apple.
Verified it still crashes on macOS 14.6. For me it takes anywhere from 20 seconds to 2 minutes for the kernel panic. Especially if I start a new project.
It is so frustrating as it takes down the entire work station. Not just the app it self. For what it’s worth, no other resource heavy app like adobe ___ reproduces this issue.
1 Like
After reading on the forum about people struggling with M3 machines, I decided not to rush out and get one and shop for a new, old stock M1 instead. 2024 has been pretty stable for me. I’m also holding back on Ventura, 13.6.7, not Sonoma. I wonder if one or both of these differences are a part of what’s going on.
2 Likes
Ventura here also, and I’m still on my iMac 2019 but I upgrade it when I bought it to 64g of RAM. Still pushing out work and paying the bills. I looked at the prices of a new mac Studio last week… and … 
1 Like
with 24, sonoma works fine. but yeah, the M3 series had some problems on release, and still do. in many cases, lowering the anti aliasing to 0x and switching to the classic engine seems to help.
This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.