Maybe you can list the already tried solutions so that we don’t need to go through all of them again?
Thanks I’ve been through the SketchUp preferences to turn of the stuff I don’t need, I Tried it in compatibility mode for Windows 7 & 8. I have also checked for updates for my graphics drivers (Windows installer is up to date). I contacted Microsoft too.
Not being a smart ars but you can un-install WIN 10. If you were running it on 7 or 8 with no issues it is the solution. Especially if SU is used for part of you income or is helping to. As WIN 10 is not meant to be a work horse but turn you desktop into a smart phone. I and others have only installed WIN 10 on to our laptops and I left Win 7 Pro on my desktop w/ SU Pro. I have SU Make on my laptop but use mainly the SU Viewer w/Drop Box and Make to tweak things on the fly. Smart move as I have only heard 1 out of ten goods things AS FAR AS WIN 10 “HELPING” the performance of any installed program running on it. Plus Microsoft will tell you it is not their problem that SU or Photoshop, Corel etc. and such are getting weird. It is you that need to update their programs drivers when ever the programs authors write them. They say Netflix and Pandora work assume…
If you are still running a machine with the Intel G31/G33 Express Chipset Family, be advised that it does not meet the minimum hardware requirements for SketchUp, (re: OpenGL v2.0 min.)
Under Older Graphics Products, 4th row, it states OpenGL v1.4 support, for G31/G33 chipsets.
Updated drivers for Windows 10, will not help regarding SketchUp and better OpenGL support, for this old Intel integrated video.
If you have an expansion slot, you’d need to update to a supported video card. Refer to the hardware requirements for SketchUp webpage.
Hi Dan, my hardware worked fine with SketchUp in windows 7
You now have Win 10 - different beast.
As your graphics chipset is old, and doesn’t support OpenGL 2.0 anyway, try disabling hardware acceleration through Window > Preferences > OpenGL. The temporary loss of textures during some tasks is by design to speed up overall rendering. Without hardware acceleration this may happen more.
Your other thread about this same problem provided you with information about rolling back your OS and also about installing a dedicated card which meet SU’s requirements.
If fixing the hardware/driver issue isn’t appealing, review How do I make SketchUp run faster?.
HERE IS A PARTIAL (if not total) SOLUTION for Sketchup being slow on Windows 10 systems:
(this assumes you aren’t pushing the limits of your hardware - which is another issue entirely)
- Right Click Sketchup on you desktop (or in the Start Menu)
- Click “Open File Location”
- In the window that opens, right click on Sketchup, Select Properties
- Click on the “Compatibility” Tab
- Put a check next to “Disable display scaling on high DPI settings”
- Click OK.
Give Sketchup another try with that setting - it made a huge difference on my system. Before, trying to MOVE a fairly complex component was hop…skip…jump… unacceptable. Afterwards… smooth like butta…
Apparently, this setting appeared with Windows 8.1 (which was such a hot-mess of an OS, no wonder so few people hit this issue until now).
Note for Trimble - suggesting “rollback to Windows 7 or 8” is an utterly bogus answer. If it’s a problem in your product (which it appears at first blush - although it apparently isn’t), you fix your product. You at least take the time to find out what’s going on. (better yet, you test against the pre-release OS and know about the issues before they bite your customers). It took me all of maybe 5 minutes to figure out this fix (I’m a software engineer, so yeah, I have an advantage .vs. an “average” user) - but you probably have DOZENS of highly paid developers as well as dedicated support people. At least ONE of your folks should have been able to make the same determination I did in about the same amount of time.
Since you’re a new member, you should read and understand the forum guidelines:
http://forums.sketchup.com/faq
Thank you for sharing your solution!
Hi, thanks for your ideas, sorry I haven’t replied - I’ve have been away for a while and not able to access my computer. I have just tried bdormer’s solution, it makes it a little faster, but I am still having trouble. I did try and go back to Windows 7 through “recovery” but my virus protection had removed the necessary files! So I’m stuck with 10. I agree that Trimble should be being more proactive, I am not the only SketchUp user who want’s to keep my computer up to date, I think that Trimble will loose out If they’re not compatible.
Thanks for the link Cotty
if you wanna keep your computer up-to-date you shouldn’t use this lame video adapter with near to no 3D performance and which simply never has met the system requirements of recent SU versions:
instead of claiming backward compatibility of SU with your ol’ hardware you can now either reinstall W7 or buy a decent, dedicated video card as already mentioned above… at least if using a desktop system.
The more experience one has with computer hardware, the easier it is to maintain a program like Sketchup. Just maintaining a functional directory takes planning. Failure is a good teacher. Think of it as 3 spreadsheets running simultaneously. I upgraded my Dell video card two years ago, to only a 500 megabyte (that’s half a GB) Nvidia card and had to upgrade the power supply to run it. I check the hard drive for errors at least once per month, if there is value on your machine you should follow that more closely, especially with the digital drives. I started with Vista, but soon hit the harder stuff. (Old Dylan line) Now I use Win 7, I went to Win 10 for a week or two and the whole machine crashed hard.
My back up machine is a laptop with better specs out of the box, but it needs an extra fan, it gets really hot. Neither computer is close to what I would consider ideal; A quad four Intel processor that’s really fast, 3.5 ghz or more if they make them? Some 3D laptops have 2 video cards. One for normal 'putering and one for 3D. 2 GB or better for the video card. Really good 3D laptops use RAID. Random Array of Independent Discs is old IBM stuff from the '90’s or earlier. Redundant like an airplane, everything you do is written to two discs (or more) simultaneously. When one locks up, the whole system switches to disc two almost transparently to the user. The machines come with two hard discs, usually a 1+ TeraByte HDD and a smaller (500 mb) Digital Disc Drive. But it’s all for nothing if you can’t see it, so a 17" monitor…my point being that probably most Sketchup users are in need of considerable upgrades of everything.