I just purchased a new laptop. I downloaded SketchUp 2017 and everything was working great. All of a sudden, it began to malfunction. When I went to move certain toolsets around the screen I would get a ghosting effect - the only way to get it to disappear was to minimize the window and maximize it again. Now, my Sketchup is not responding after my first click and I can’t do anything. I am unable to adjust any of the settings. My graphics card is a NVIDIA GeForce GTX 1017 with MAX Q Design and like I said, its a brand new gaming laptop. I have updated the drivers and restarted the computer. Would someone please help. I’m still within the time frame to return this laptop if that is what the problem is.
Thank you kindly,