Sketchup has error

hey! I’m working on SketchUp and suddenly it shut down and won’t turn on it show me this message. what should I do? plz help me

Have you filled in the bugsplat screen and sent it in?

Is this working with the same 25 million edge model that has been failing in your other threads?

no it dosen’t work at all

yes i did

After a crash, SketchUp may try to reopen the model on next launch. I believe if hold shift while launching SketchUp that stops this reopen?

1 Like

I restart the PC and reopen SketchUp and the problem still show

Try repairing the installation of SketchUp. Find the downloaded installer, right click on it, choose Run as administrator and then choose the Repair option. After it completes the repair turn off the computer completely and then reboot it.

It would be worth trying to open a small SKP file (like, right-click on it in File Explorer and choose Open). That should prevent SketchUp from opening the last model it was using.

The holding the shift key down works for Mac, don’t know if it should work for Windows.