I’m using SketchUp for Web Free on Chrome on macOS.
My model “St Jean” was originally saved to Trimble Connect on October 1st. I have worked on it almost every day since then, keeping the same browser tab open. SketchUp regularly displayed “Saved”, so I believed the model was being saved/autosaved normally.
Today, October 7th, SketchUp displayed an error indicating that the model contained too many elements. I refreshed the page, and when the model reopened, all the work completed since October 1st had disappeared.
Trimble Connect and Revision History both stop at October 1st (version 8).
I have NOT cleared Chrome’s cache, cookies or site data, and I’m still using the same Mac and Chrome profile on which I created the missing geometry.
Since SketchUp for Web documentation states that autosave also creates a local backup in the browser cache, is there any way to manually recover or force SketchUp to load that local backup?
I don’t want to clear or modify the Chrome cache before knowing whether the backup can still be recovered.