Hi @strenbr, thanks for the post and thanks for including everything I needed in a single post. That makes things so much easier and faster for me. I can confirm you were added to the database some time ago and everything seems to be working on our end when I pinged our servers a few minutes ago.
If you are seeing an error please let me know what the error says as that will help me to find a solution for you faster. Also, please let me know if you are using any third party security apps (like GoGuardian), what operating system you are using and what you deployed the app with (Google or Microsoft). This will help me a lot.