HI @scott.hopkins and @erik.mylenek. Thanks for the posts and sorry to hear that you are still having difficulty with the app. I’ll address both of you in a single post so look for your username for the part that matters to you.
First up is @scott.hopkins. As you included everything I needed in your post I was able to get you added to our database a few minutes ago. You are all set to deploy the app now if you have not already done so. Just make sure not to skip any steps as you deploy the app as that will cause issues later on. Also, if you are using Google to deploy the app, make sure that you deploy the app via a super admin as a regular admin won’t work.
Now as for you @erik.mylenek, we may need to set up a support call to see what we can do to solve the issue. Either Tori or myself will reach out shortly so keep an eye on your inbox.
We are also experiencing issues with our students logging in. They are also seeing the spinning logo. We have deployed via Google Admin and have given consent for users. Any help would be much appreciated!
Hi @grege, thnaks for the post and sorry to hear that you are having issues with the app. I am happy to work with you to get this resolved as soon as possible.
The usual suspects for a looping login are blocked popups, blocked cookies and blocked access via a third party app (like GoGuardian). Can you check those settings and let me know if there are any issues there?
Wonderful! I am glad you are up and running again. If you have any additional questions or run into another issue, please feel free to start a new thread anytime and be sure to @ me so I see it right away. I’ll go ahead and mark this case as resolved for now.