Sketchup for Mac makes scene view disappeur. Tab is still there

In sketchup for Mac I have made several scenes. The tabs are still visible and when I click on it I can see the actual view very briefly. It almost inmideiately disappears after every time I click on it. In layout show these view also empty. How can I fix this issue?
Tanks a lot.

Probably start by sharing your model. It’s really hard to guess what could be causing this issue!

Addition: When I try to turn the scene, it appears again. When I make the view pane parallel to the section pane it dissapears again.

Here you have my model

I cannot reproduce your problem. However, 86.8Mb file? And literally dozens of scenes. You are asking quite a lot!

For the two scenes that show this, set the camera to Perspective, zoom back a little bit and then go back to Parallel Projection. Adjust the camera psition as desired and update the scenes. Once I found the two scenes that show this it was simple enough to fix.

I also notice you are using tags incorrectly. Untagged should always be active but that’s not what I found in your model.
Screenshot - 7_6_2022 , 7_43_51 AM

All edges and faces should be untagged. Fixing your model resulted in this:
Screenshot - 7_6_2022 , 7_44_32 AM

And it wouldn’t hurt to purge unused stuff once in a while.
Screenshot - 7_6_2022 , 7_48_50 AM
This reduced the file size by 47%.

In addition to what @DaveR observed, I notice two additional things about the model that make it hard to work with.

  • It is spread out over a large area with only a small fraction involved in the content you seem to be working on. The rest seems to be alternative partial drawings and views. This is probably a residue of importing a poorly made dwg, as the worst offender is a component named 19214 UV Renap 20210824.dwg, as shown in the image below. The circled building seems to be the only “active” portion of the model. Unless I miss the point, the rest could be erased.

  • The model contains huge amounts of detailed “entourage” (i.e. decorative elements) entailing millions of edges and faces. Unless you set scene transitions to 0, this makes switching between scenes somewhat sluggish and could be the cause of the effect you described as the full transition is built up in several steps.
1 Like

Hi Dave,

What do you mean by untagged should always be active? Do you mean the tag named untagged should be active?
Or else how do I tag or untag?
I also don’t understand what you mean by all edges and faces should be untagged?

I do experience a lot of crashes conserning sketchup on my Mac. I’m considering to switch to a windows PC again. Also Due to the crashes and errors in my VBA driven accountancy excel files.
But maybe I should start to take lessons on using tags etc?

What do you mean by active = visible = the ‘eye’ icon must be on for visibility of the tag.

Gr. Jan

Hello slbaumgartner, thanks for your reply. The detailed entourage I’d like to keep in my drawings. But I’m gonna do the purge and also erase a lot of these unnecessary items.

Yes. Technically “Untagged” is not a tag.

ALL edges and faces (geometry) should be created AND remain untagged. Only objects (groups and components) should be given tags. Tagging geometry creates problems and results in much more work for you when editing the model.

It would definitely help to learn more about using tags as well as groups and components. As @slbaumgartner mentioned, it would also help your process and might reduce issues with crashes or “not responding” periods if youtake the time to clean up and slim down entourage you get from the 3D Warehouse or other sources. Very often you can reduce the “weight” of the entourage without visibly affect the details.

You might not need to replace your hardware although this won’t help with your accountancy software.

Here’s an example of overly detailed entourage. Does the detail inside the washer and dryer actually communicate important information relative to your model? Would your client really need to see all those holes in the back of the drum in the dryer? Even the text and labels on the machines add to the “weight” but are they adding important information? There’s a lot of this sort of stuff in your model that, in the grand scheme of things is really trivial but leads to a bloated file.

Look at the hidden geometry on these appliances. There’s a lot of unneeded edges and faces. Do the windows in the doors even need to have the recess to communicate to the client what they are? In your elevations those recesses don’t show so they add nothing useful to the presentation.

You should also be making sure that you have correct face orientation. There should be no exposed blue back faces in your model.

Okido, I see what you mean.

Thanks a lot! This has made things clear to me.
Concerning the accountancy excel VBA files. These work flawless on windows computers, but I just don’t get everything working without flaws even after editing it especially for Mac.

  • VBA doesn’t run as smooth on OSX as on windows
  • Sketchup has not the complete set of tools on OSX as on windows
  • Enscape is recently released voor OSX, but I expect (as it is an native windows software, just like excel and sketchup) not to run flawless.
    These are my main (native windows) software tools, but I’m really into apple’s intuitively workflow and connectivity between devices which is a lot harder to mimic on windows.
    So, I’m considering buying a decent windows laptop for this software and use an docking or sort of, to keep using my iMac as screen and toggle between windows and osx as required.
    I’m really fed up with years of crashes and faulty files, as I was stubborn, staying with my apple stuf. Years ago I switched to apple to get rid of these crashes, now it is the other way around. Windows software on apple is just not as good as on windows itself as I experience every day.

But Thanks to you guys! My SU files will cause a lot less crashes in the future!

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