hey community, i’ve been having the problem for a few hours that sketchup won’t start after a win 10 udate. layout, stylebuilder etc behave normally, does anyone know the problem?

updated, but checkUp is also not working too, graphics is not likely be the problem

I think we need to remember the original poster here has an NVIDIA RTX 2080 and his SU was apparently broken by a Win 10 update (that was subsequently uninstalled). @KazumaTheOtaku your issue may not be exactly the same - did it happen after a Win 10 update? It will get confusing if we are trying …

@neulant - as you seem to have dealt with possible driver issues, I start wondering about the hardware. The RTX 2080 has had some issues (discussed on the NVIDIA and Reddit forums). I get the impression uninstalling the latest Win 10 update may have not been successful. Can you afford the time to …

@KazumaTheOtaku based on the latest info on your issue you mentioned in another post (you have windows errors being produced) - if you know how to follow up on your windows error reporting, and check out online solutions, that can be very helpful. You could also try a Windows recovery option.

No can’t make a followup, since windows error reporting doesnt show up and it disappears for abt 2 seconds, I haven’t use sketchup for a period of time, but I can pretty sure I can’t revert my os to older versions. I don’t really think I can go for a fresh start since it is loaded with so many appli…

As much as I hate to say it, it is possible you have some malware or a virus. Try that path or consider a fresh install of Windoze.

malware isn’t present on my computer

Hello everyone I am having problems to launch SketchUp and Sketchup Checkup. I got my all c++ 2015, 2017 redistributables reinstalled. Layout and stylebuilder works normally. I have repaired 3 times and reinstalled for many times with ‘run as administrator’, cleaned registry with CCleaner, updated …

[image] SketchUp does not start I got my sketchup not working before I did the windows update yesterday, also the ver. 1803 update cannot be reverted too. SketchUp was working before the Windows update? The update can’t be reverted? :cold_sweat: Is getting a new computer an option? …

[image] KazumaTheOtaku: Layout and stylebuilder works normally. open a .layout file in LayOut and try: right-click the model >> Open in SketchUp… does it open? john

Sketchup does not start after win 10 update

Technical Problems

Forestr December 21, 2018, 7:21pm 42

SketchUp was working before the Windows update? The update can’t be reverted?
Is getting a new computer an option?

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Sketchup does not start after win 10 update

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