SketchUp does not see internet connection even though IE is up-to-date and using Windows 10

[DanRathbun]

@kuponokai

I’ve added firewall inbound port rules to allow ports 80, 8080, and 443.

And for Pro edition running network licenses:

SketchUp Cloud-Based Network License Server Console?

Yes, the ports has the potential to be problematic. It sounds like you may have already seen the article with the new port numbers, but I’ll restate for other network folks. SketchUp needs to be able to communicate over ports 5053 and 50530 for network licenses currently. That article is here.

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SketchUp Help Center

• Can’t connect to web tools; 3D Warehouse, Extension Warehouse, Add Location and Licensing