Sketchup crashing on startup (Mac)

Technical Problems SketchUp
,
21

you’ll need to re-install if you removed items from app contents…

SU cannot run if modified internally…

fully remove SUv17 and it’s .plist files, restart your mac and re-instal SU…

john

22

This was a total wipe of my laptop and a fresh install. Sketchup was never installed.

23

Yes, but if you don’t clear out Ruby Extensions you may have installed, uninstalling then re-installing SketchUp with a crashing Ruby Extension will still crash. If there are any in ~/Library/Application\ Support/SketchUp 2017/SketchUp/Plugins/, remove or move them.

24

I deleted the entire ~/Library/Application Support/SketchUp 2017 folder and deleted and re-installed SketchUp 2017 and it bug splattered right away the same as the first time when I built the Mac from the ground up fresh.

25

What if you launch from pasting this into Terminal:

/Applications/SketchUp\ 2017/SketchUp.app/Contents/MacOS/SketchUp -DisableRubyAPI YES

26

Did you try this? I’m very curious to see if this would let you start.

27

Last login: Tue Nov 7 10:24:33 on ttys000
:~ $ /Applications/SketchUp\ 2017/SketchUp.app/Contents/MacOS/SketchUp -DisableRubyAPI YES
[warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
[warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
[warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
[warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
2017-11-07 21:12:07.629 SketchUp[7835:6078648] BugSplatFramework: initWithDatabase: defaultExceptionHandler is set
[warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
[warn] kq_init: detected broken kqueue; not using.: Undefined error: 0
[1107/211217:INFO:CONSOLE(1)] “Uncaught SyntaxError: Unexpected token <”, source: http://www.googletagmanager.com/gtm.js?id=GTM-NVT6LR (1)
2017-11-07 21:12:22.619 SketchUp[7835:6078648] Error loading /Applications/SketchUp 2017/SketchUp.app/Contents/PlugIns/IfcImporter.plugin/Contents/MacOS/IfcImporter: dlopen(/Applications/SketchUp 2017/SketchUp.app/Contents/PlugIns/IfcImporter.plugin/Contents/MacOS/IfcImporter, 265): Library not loaded: @rpath/libifcplugin.dylib
Referenced from: /Applications/SketchUp 2017/SketchUp.app/Contents/PlugIns/IfcImporter.plugin/Contents/MacOS/IfcImporter
Reason: image not found
2017-11-07 21:12:22.619 SketchUp[7835:6078648] Cannot find plugin in /Applications/SketchUp 2017/SketchUp.app/Contents/PlugIns/IfcImporter.plugin
objc[7835]: Class SKTextPath is implemented in both /Applications/SketchUp 2017/SketchUp.app/Contents/MacOS/SketchUp (0x103d6ee88) and /Applications/SketchUp 2017/SketchUp.app/Contents/Frameworks/SketchUpAPI.framework/Versions/A/SketchUpAPI (0x1299fa090). One of the two will be used. Which one is undefined.
objc[7835]: Class HLRExporterBase is implemented in both /Applications/SketchUp 2017/SketchUp.app/Contents/PlugIns/Skp2AcadHlr.plugin/Contents/MacOS/Skp2AcadHlr (0x12ae66e70) and /Applications/SketchUp 2017/SketchUp.app/Contents/PlugIns/Skp2AcadSection.plugin/Contents/MacOS/Skp2AcadSection (0x12cbdaef8). One of the two will be used. Which one is undefined.

it worked and is up and running now.

28

I created an alias in .bash_profile to launch it, as long as I leave terminal open it will stay open. I tried to re-launch it via the GUI and bugsplat once again. I have a way to launch it once again.

29

OK, I’ve pinged a few people crashing with that, also running 10.13 and I’m presuming the non-default setting for APFS (case-sensitive), and all that have reported back to me have said it’s fixed for them. You will not be able to load Ruby Extensions, unless you go into your hard drive and physically delete them from the App wrapper and ~/Library/Application\ Support/ , but if you do that, you’ll be able to open from the App location, and be able to load plugins that do work for case-sensitivity.

30

forgive me but I blew away the app once again, deleted “Sketchup” from the ~/Library/Applicatino Support/ but I’m not clear on what else I should be doing. I didn’t see anything marked “Ruby”. I re-installed and it crashed /w bug splat once again.

31

If you want to be able to close Terminal:

/Applications/SketchUp\ 2017/SketchUp.app/Contents/MacOS/SketchUp -DisableRubyAPI YES & disown

Then you should be able to quit Terminal if you want.

32

Can confirm this fixed SU 2018 with macOS 10.12

33

Why has this still not been fixed in Sketchup 2018?
Barry’s solution works, but I guess by now you should have already released a version where that problem has been figured out