SketchUp Classic license have no information and can't using program when activation with authorize code

Hi, I have a problem with activation step. When i try to activate with Serial number and Authorization code, it’s show a popup but doesn’t show license information or can lunching SketchUp Pro 2021. I have try to fix like reinstall, repair SketchUp Program, delete SketchUp.lic in program data but not working too. Please kindly help us to fix issue or can sent advise or remote session to fix issue. Best Regards, Patipharn Saptaksina

See if the steps I give in this reply help:

Change the path to be for 2021 instead of 2018.

I have try with your solution, but it’s doesn’t work.
could you please kindly remote session to fix the issue.