SketchUp 2018 will not recognize License Number

SketchUp Pro
11

There is an unusual issue I’ve seen a few times, though that was with later versions of SketchUp. It’s worth a try. Do these steps:

  1. In File Explorer, go to this folder:

C:\ProgramData\SketchUp\SketchUp 2018

  1. Drag the files EW.lic and SketchUp.lic to your desktop, as a Move, not a Copy.

  2. Hold down Ctrl and drag the two files back to C:\ProgramData\SketchUp\SketchUp 2018, as a Copy.

  3. Try entering the license again.

If that works you can delete the copies on the desktop. If it doesn’t work, open a command prompt and type:

ipconfig -all

Let me know what the first Physical Address line says.

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