Sketchup bug

Hello, SketchUp 2026 won't open, it gives an error and shows a bunch of additional files.

What’s your OS and gpu? The info of your profile doesn’t make sense. What files are shown? Do you get a bugsplat?

Also don’t write like if you were writing code, it makes it harder to read.

SketchUp 2026 won't load so I can edit.
1 Like

What can you edit?

What kind of license do you have, there’s no SketchUp classic license for SketchUp 2026.

Nothing loads
Even when I try to open a new file it gives an error

Should I uninstall SketchUp?

Can you reply just by typing normal text and not code text. What kind of error do you get? Have you sent a bugsplat? If so, what’s the bugsplat number?

Please correct your profile, we aren’t wizards, that information is help us help you.

I don’t know, you haven’t given us enough information or responded to my questions.

Thank you for helping me.
Can I send you the error image?

You can upload images to a reply.

Please correct your profile with the correct information, we don’t even know if you’re using windows or macOS.

That’s a bugsplat, have you sent any of those with your mail? When you send a bugsplat a browser window should open telling you the number code of the crash, it helps developers to identify what’s the issue.

From your screenshot I see you’re using windows 10. What gpu and license do you have?

No, I don't know what to do.