SketchUp and LogMeIn

Hello,

I’m trying to access my SketchUp file through LogMeIn and when I load in, SketchUp starts up fine it’s just the view port to see the 3d model is blank white. I seem to be able to access everything in SketchUp, its’s just I can’t see my 3d Model in the view port. I read that some hardware may have conflicts with the driver LogMeIn employs to display the optimized remote screen video so I have disabled and uninstalled display accelerator LogMeIn employs. After restarting the same issue persists. Just have been looking around Google for a fix but I have yet run into it. Has anyone else run into this issue?

Thanks!
Banana

Yes. A search on "Remote Desktop"

https://forums.sketchup.com/search?q=Remote%20Desktop

SketchUp Hardware and Software Requirements — SketchUp Help

Unsupported Environments > Remote Desktop Connections
Due to hardware restrictions in shared environments we can’t reliably predict how SketchUp will perform. At this time SketchUp is not supported via a Remote Desktop Connection (RDC) on any platform.

From the LogMeIn help pages:
image

I understand that there is a VMware remote desktop version that has the required OpenGL support. I personally have tested successfully a Citrix/Nvidia Grid-based virtual machine system. But as Geo showed, basically, with these, you are on your own as they are all unsupported.

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.