Hi, I have been working on a project it has started crashing whenever I try and move an object. I updated my Mac OS and have retried but it keeps freezing. Any ideas on what I can do? Sketchup Pro Apple M3 Chip Mac OS 15.3 (24D60)

I couldn’t see anything in your file that would normally be problematic. I suspect it’s an issue with your hardware and operating system. SketchUp 2024 doesn’t officially support that version of Mac OS. Do you have the latest version of SketchUp 2024 installed? Did you download it from the SketchUp…

Share the .skp file with us so we can see what you are working with. Is SketchUp really crashing or is it just stalling? If it’s crashing, have you been sending in the Bug Splat reports with something that identifies they came from you?

I am new to sketchup and learning it as part of a design course so I am not too sure how to send Bug Splat reports but will look into it. I will attach the file here. Thank you for helping!! Importing and Tracing a DWG File .skp (1.3 MB)

I don’t see anything that might typically cause SketchUp to crach or stall. I did purge a component and a bunch of unused materials from the model. (Probably the scale figure) See if this file behaves better for you. Importing and Tracing a DWG File purged .skp (751.2 KB) You didn’t say if SketchU…

Just looked into Bug Splat and I haven’t been seeing that come up. I think my SketchUp is just stalling as I am not getting any error messages, however, the application freezes and I can’t do anything so I have to quit and reopen. Thank you for sending the file, I will try that now

I have no problems with macOS 15.2 on an M4 MacBook Pro. I do have 15.3 as an update option, I will try that next…

The file you sent is working! Thank you so much for your help Dave, I really appreciate it! Can I ask what you think went wrong and what you did to fix it, so I can attempt to sort it myself if the problem happens again?

[image] leila012: I am not too sure how to send Bug Splat reports but will look into it. right after crashing, or the next time you launch sketchup there will be a window with a dead bug on it. this is the “report a buggsplat” window :slight_smile: [Capture d’écran 2025-01-30 à 14.42.46] …

Okay, so if it stalls, just leave it until it crashes? Unfortunately its crashed again so I am unsure whether I am doing something wrong

[image] ateliernab: hey, wasn’t 14.3 the problematic version last year ? could it be a pattern I see emerging ? :weary: :joy: (gosh I really hope not) When I initially had this problem, I saw a post on one of these forums saying that updating their Mac helped so I updated to 16.3 and am sti…

I am using Version 24.0.483, looking at updates now to check. The problem started earlier today before I updated my Mac OS version and updating my hasn’t changed the issue either.

SketchUp 2024 Crashing on Mac 15.3

Technical Problems

Barry January 31, 2025, 4:15pm 18

I’ll reply to your other post, and we’ll leave this one as solved.

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SketchUp 2024 Crashing on Mac 15.3

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