I recently bought a 16-inch MacBook Pro with an M4 Max chip and 64GB of unified memory, which came pre-installed with macOS 15.1. I installed SketchUp 2024.0.598, the latest version, as well as Enscape 4.2.0.1592. Then, I tested rendering with Enscape, and everything looked perfect.
However, everything changed when I installed other plugins. I installed Curic Studio and Curic Pie Menu, and when I reopened SketchUp, it crashed. After trying to open it two or three times, it finally opened. But after closing the model and reopening it, it crashed again. Then I installed three plugins from AFU related to making and producing cabinets. The same thing happened; every time I opened SketchUp, it would crash two or three times before finally launching successfully.
I tried various combinations and later discovered that as long as I disabled Enscape in the plugin manager before starting SketchUp, everything worked fine without crashing.
The official SketchUp team has indeed mentioned that SketchUp 2024 may not be fully supported on macOS 15, which could lead to crashing issues. Some users have also noted that the Ruby environment can affect the compatibility and stability of plugins.
I now suspect that there might be some conflicts between Enscape and other plugins. I tried disabling Enscape and then installing the plugins I purchased one by one, such as those from Curic, Fredo, etc. Has anyone else encountered the same issue?
Installed Curic Scale++/Curic 2CAD/Curic Teleport, restarted SU, and there were no issues (note that Enscape was always in a disabled state). However, after closing the file and restarting SU to open another model, the crash occurred again! It crashed twice before opening. Well, continued crashes don’t seem to be related to Enscape.
Is there really no one who can answer this question? Or are we just waiting for a SketchUp update to be compatible with macOS 15? Do we have to wait until next year’s SketchUp 2025?
This week many people here and at sketchup were busy irl.
I’m not an expert in enscape issues, but it seems that pretty much every version of it carries problems of some sort, at basecamp I saw several people with issues that could only be fixed by chaos.
Have you also brought this issue to their attention ? Since it seems localised with enscape, and not other extensions. They might be a better help than us
Thank you for your response. However, it doesn’t seem to be an issue with Enscape. I disabled Enscape, and when installing some plugins, SketchUp still crashes during the first two launches, while other plugins don’t cause any issues. Fortunately, despite the crashes after installing plugins, it seems to stabilize after a few crashes. I also described this problem on the Enscape forum, and their reply was that if I encounter errors while running Enscape, I can upload logs using the built-in bug reporting feature; otherwise, I’ll have to wait for a SketchUp update. In fact, I’ve always felt that it might be an issue with the Ruby environment.
Do you have bugsplats when it crashes ? If so, can you give us a bugsplat number ?
It’s the weekend right now, and he’s had a long week, but @colin can probably have a look at the reports and orient you to the right persons
Yes, every time it crashes, I choose to report it to SketchUp. It’s happened too many times. However, I have kept the error reports from when I installed the Curic plugin and the numbers generated by SketchUp：#131701.
I did not switch to the classic graphics engine because there were no such issues on macOS 14. However, I can no longer reproduce these issues now that I’ve installed all the plugins I’ve purchased or used for free. Typically, crashes only occurred during the first two launches of SketchUp after installing a plugin. Everything seems fine now. I’m just hoping to upgrade to a new version that supports macOS 15.
The crash seems to be happening with Curic DIO 2, or the extension that immediately follows that when loading. Are you able to disable different combinations of the plugins that come with Curic Studio.
You are using version 1.3.0 of Curic DIO, which was the update to support SketchUp 2024, so you would think it should work.
Thank you for the reply.
Yes, I am using the latest version of the Curic Studio suite, which includes version 1.3.0 of Curic DIO2. After I freshly installed SketchUp and Enscape, installing other plugins like AFU’s cabinet-making plugin also causes SketchUp to crash upon restarting after the plugin installation. I only uploaded the crash log that occurred after installing Curic. If no plugins are installed (only keeping Enscape), the system is actually very stable, and I haven’t encountered any other errors. It’s only after installing plugins that crashes occur when starting SketchUp.This morning, just a few minutes ago, it crashed again when I opened a SketchUp document edited yesterday. The crash number is #135332; maybe you can see some information from it. In this document, there was only one yellow-painted cylinder. Thank you very much for your response; I still feel that all this is related to the plugins. Is there any way to more clearly identify the problem? Disabling plugins in different combinations or adjusting their loading order doesn’t seem to help unless I disable all of them entirely.
Unfortunately, whenever I install plugins for SketchUp 2024, it crashes several times upon restarting before the plugins can load. Fortunately, after installing all the necessary plugins, the crash frequency is not very high and only occurs when starting a SketchUp document, not while editing one.
I look forward to you getting this to work, as I want to update to 15.
On a side note, I am considering getting this same MacBook Pro but am wondering if the upgrade to the Max chip over the Pro chip might not be noticeable. $3k for the Pro with 48 GB of RAM or $4k for what you got. What made your decision?
I am also hoping that upgrading from my older 16" Intel MacBook Pro with 64 GB of RAM will result in fewer crashes. I crash almost every half hour working on bigger models.
When I used the M1 Pro/32GB and M2 Pro/32GB with macOS 14, SketchUp 2024 and the plugins worked fine. After upgrading to macOS 15, crashes started occurring but not frequently. However, a new MBP that came with macOS 15.1 pre-installed would crash two to three times when restarting SketchUp after installing most plugins. Fortunately, it only crashes during startup while loading plugins and never during modeling.I chose the M4 Max/64GB for its better GPU and more memory. Running Enscape 4.2 on an M2 Pro/32GB was very slow in terms of opening speed and rendering speed; a model of 130GB with a 160GB HDRI took two minutes for a 4K render, consuming all of the available memory at times causing Enscape to freeze up—SketchUp would use about 50GB of memory continuously increasing until I had to force quit it.With the new MBP, a 4K render takes less than thirty seconds and around four seconds for a 2K render; however, CPU/GPU temperatures reached up to one hundred two degrees Celsius during panoramic renders but returned normal immediately afterward.Additionally, I’m interested in learning Blender since it’s free—I researched Blender benchmarks for M3 Max estimating that M4 Max could surpass RTX 4000 Ada laptop performance which later proved accurate upon seeing actual results from an M4 Max benchmark test aligning perfectly with my estimates—M4 Pro has significantly fewer GPUs so wasn’t considered by me given how much money was spent hoping this investment meets needs adequately choosing between 64GB versus 128GB opting ultimately toward saving costs going instead towards 64GB based largely off advice received via my instructor who mentioned even RTX 4090 possess merely 24GB VRAM unable definitively say whether additional capacity enhances performance though suspecting potential gains yet deemed unworthy expense relative value proposition factored across applications including AutoCAD Sketchup Enscape Photoshop alongside various benchmarking tools like Cinebench among others hopefully sharing decision-making process proves helpful.
Thank you very much! Do you mean that from #135332, it can be seen that SketchUp crashed while loading Curic Stretch? I can try disabling it for a while to see if that helps. Also, could you tell me how to view the error reports provided by SketchUp? As an ordinary user, is there any useful information I can obtain from them? What I mean is, if I can see which plugin caused an error during loading, I could disable it or load it last.
SketchUp modeling, such as creating and modifying models and real-time interaction, relies more on CPU capabilities. However, for viewport display aspects like wireframe mode, shadow display, and texture mapping, GPU acceleration is needed. In any case, the M1 Pro with 32GB can run SketchUp 2024 very smoothly; it far exceeds SketchUp’s requirements for Mac.
I just upgraded to the M2 Max Mac Studio. I do a fair bit of rendering (but send final 5k scenes to Chaos Cloud). Very happy with the performance in SKP and LO. Thrilled with the performance in VRay compared to my 2019 iMac. And I bet if I moved to Enscape it would be even quicker as VRay is not using the graphics capability’s of the M chips.
I am on Sonoma. I will stay here until SKP is running and supported on Sequoia.