Do you mean it gives you a Bug Splat or are you getting some other message? If a Bug Splat are you sending the report in with your e-mail and name attached so the report can be identified? If some other message, what is it exactly?
Did you install SketchUp correctly by right clicking on the installer and selecting Run as administrator?
By the way, you put SketchUp for Schools in your forum profile. That is a web-based version for school children and it does not include LayOut. Please correct your forum profile.
So what changed on your computer between when it was working and when it stopped. SketchUp 2023 hasn’t had a recent change so it must be something else.
You could try repairing the installation making sure you right click on installer and choose Run as administrator followed by the Repair option. Might help, won’t hurt, and it’ll give you something to do while you wait for Colin.
It looks like one of your recovered files may have somehow become corrupted. can you try renaming your working directory to working_old? That is located at <username>/AppData/Local/SketchUp/SketchUp 2023/LayOut/working (note Local vs Roaming for this location).
Hi @adam! Thanks for your help. After renaming the working to working_old the Layout opens, and closes before it finishes to load. Now it’s not generating the bug splat any more, but still not working.