I’m suspicious of my 2023 install. Got a new computer and of course the Windows Firewall blocked everything until I turned it off and SketchUp 2023 has been crashing, pretty consistently, when I export an image and then immediately switch the scene.
Export to 2D Image > Switch Scene > Crash
Scene has had style changes
Sometimes waiting doesn’t cause the issue or saving before hand so I at least don’t lose work
It wouldn’t hurt to close SketchUp, find the installer, right click on it, choose Run as administrator, and then Repair. Also check with Nvidia to ensure you have the latest graphics drivers installed. I’ll see what I get with your file an exporting images. What file type are you exporting? What size?
Thanks Dave. The large graphics are due to other designers working on this file. I built the starting model and then a few other people have worked on it since. I’m coming back around for some donor renderings. I usually run cleanups and material resizing when I can but I’m on this new machine and don’t really have to worry about slow downs as much as the others.
I’ll repair my install and hopefully that will help.
That’s what I did. It’s getting this message regardless. It won’t let me uninstall either because it can’t find the package. Can’t find the file either - even if I manually type in the file address it’s trying to find.
Best practice is to save and open SketchUp and Layout files on a local drive only. If you must, after saving the file upload it to the cloud, then when wanting to open the file download it to the local drive, then open it. All my Sketchup files are saved on my PC only.
Noted. The networking file saving thing has never been an issue for me. It’s just the crashing has evolved into me having to reset my PC lol couldn’t remove SketchUp or repair it so I just had to brute force it
I think you’ve been lucky. Might want to buy some lottery tickets. Working on files directly saved in the cloud has caused a number of users to have corrupted files.
Does SketchUp crash is you first save the file to your internal drive and then do the image exports? I noticed with your file that after a couple of the image exports there was a second or so of delay while a save was being performed. If that happened while waiting for DropBox and you changed scenes, I could imagine Sketchup might crash. BTW, are you getting Bug Splats when SketchUp crashes?