I am not able to open Sketchup 2019. When I double click to open it opens the start up window but it remains white and nothing shows up inside. I had to run a windows update yesterday and it made sketchup crash. As well as Lumion. Neither of the programs will work. I am able to open up sketchup 2018 but have all of my current extensions loaded in 2019 and cannot really go back to to 2018. Wondering if anyone else has this issue.
Thanks
Once you get SketchUp 2019 open, can you go to Window>Preferences>OpenGL and untick Use Fast Feedback? Does that change anything?
Oh.
When you installed SketchUp 2019, did you right click on the installer and choose Run as administrator? If not or you’re not sure, do that and then select the Repair option when it presents itself.
I’m working on a Mac related issue that would have the same symptoms you’re seeing, but crashes right after showing the white window. I know what is causing it, and a workaround.
To see if your case is similar, what happens if you right-click on a skp and Open With SketchUp 2019?
I actually re-installed my sketchup 2019 and it is working. But I re-installed lumion and it is still messed up. We are also having issues in the office with Landfx
Sounds like it screwed with your Graphic driver.
Check the windows didn’t set another graphic card as the default and try rolling back the graphic driver,
The Nvidia settings allow you to tell sketchup to run using the Nvidia card, Lumion may benefit from the same option.
ensure that SU is running on the GeForce by “Window > Preferences > OpenGL > Graphics Card Details”:
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