Hi new member here.
I have researched my problem ….and have not been able to resolve it.
Any help is appreciated.
SKETCHUP 2018 pro (and 2019) will not run on WIN 10 system –
Layout and style builder do run fine.
Right after a reboot, I get the initial screen with license options.
Once I click start using sketch up I get bug spat.
After that, I get bug splat automatically on start.
I have tried starting from start menu, desktop, sketchup model and as administrator…… none work.
WIN 64 BIT OS / VERSION 1903
OS BUILD 18362.356
DELL 7920 DESKTOP TOWER
DUAL INTEL XEON GOLD 6136 PROCESSORS
64 GB RAM
NVIDA QUADRO P4000 GRAPHICS CARD with DCH_R430 U6 (431.86) WHQL - driver updated 9.11.19
This is a NEW clean system. All other software runs fine. (Autocad, adobe Photoshop, Lightroom, acrobat X, Office, outlook, quickbooks…. Everything except Sketchup)
Windows is up to date.
I have updated my graphics card driver from Nvida site.
There is no troubleshoot tab to modify Graphics card acceleration – so it is per the original win install
I have reinstalled version 14.11.25325 of the Visual C++ 2017 Redistributable – and subsequently repaired it after repeated crashes.
I have uninstalled sketchup and reinstalled it as administrator
All of the above at least 2 x
Latest crash report is #463198 - “Install version 14.11.25325 of the Visual C++ 2017 Redistributable” which I did.
Sometimes I just get the generic crash report.