I’m a user of Sketchup 2016 Pro, on 64-bit Windows 7. Never had a problem with licensing, connectivity, etc.
Recently downloaded 2017 update, V 17.1.174… When I launch, I cannot license it because the splash screen displays “Proxy Authorization Required”. I wen through the FAQs (clear cache, login to google.com/ncr, access 3DWarehouse through Chrome, etc) with no problems. I can get to google.com/ncr, I can get to 3DWarehouse, I cleared the cache However, the problem persists.
I contacted Trimble, they sent me a license file that I installed. I now have it licensed…
I still get the error “Proxy Authorization Required” in the ‘Learn’ tab of the splash screen, and when I go to Window>3DWarehouse the dialog window is blank…so having the license file working is not enough. Sketchup 2017 runs but obviously with very limited functionality.
Trimble says they changed internally from IE to Chromium in the built-in browser in 2017 vs. 2016.
Any and all help appreciated!