Proxy server problem


#1

Anyone out there please advise if Sketchup Pro is a proxy aware application or support for proxy authentication ? I’ve pacfile specify in IE but when I click extension warehouse,it does not prompt for proxy login

Thanks,


#2

Problems connecting to the Internet — SketchUp Help (Ports & Permissions)

Can’t connect to web tools?
3D Warehouse, Extension Warehouse, Add Location and Licensing — SketchUp Help


#3

We have allowed those ports in proxy server but it still does not prompt for login authentication

Regards,


#4

this is currently not supported, you can try to add “*.sketchup.com” to the exception list of the MS IE proxy server connection settings.


#5

Hi,

Still not workable,any other options that we can adopt as we plan to
purchase this software for our corporate used

Thanks,


#6

alternatively you may want add “*.sketchup.com” to the whitelist of the proxy server resp. firewall in connection with a policy which allows an internet access without authentication. Ask your admin for doing this.


#7

Hi,
Would appreciate if you could help to answer the following question raised
by our security admin

In your website, a workstation should have uninterrupted access to *.
sketchup.com via the ports 80, 8080, 443, 5053 and 50530.

  • Are these TCP ports?

  • Are these ports running HTTP / HTTPS protocol?

If not, what protocols are these and what is the purpose?

  • If we can only allow HTTP / HTTPS protocol from workstations to *.
    sketchup.com, how would it impact the software usability?

If yes, is there any workaround for the software functionality to work?

  • Ideally, we want to enable the access via HTTP proxy. Can this work?