Sketchup 2017 crashes on launch - Help! Working to a deadline!

Changed the size of an inspector which caused a crash (known issue), now wont launch.

MacBook Pro 2017
MacOS X High Sierra 10.13
Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB

Have carried out a reinstall but no joy.
Doesn’t seem to be any resolution suggestions on the forum.
Thanks for your help.


are you installing SU2017 maintenance release 3?

Hey @Julian_Smith ,

Thanks for the response.

yes : 17.3.114

I’ve reset the preferences based on this link which is outdated but the principle remains the same for the newer release.

Seems to have solved the problem so panic over.
Hopefully another user finds this helpful.


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